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PRIVACY POLICY

Last updated: May 2025. This policy explains how DEFENDLOGIC LTD collects, uses and protects personal data in compliance with UK GDPR and the Data Protection Act 2018.

1. WHO WE ARE

DEFENDLOGIC LTD is a company registered in England and Wales. Our registered office is in London, United Kingdom. We are the data controller for personal data collected through this website.

For privacy-related enquiries, contact us at: securelink@defendlogic.co.uk

2. WHAT DATA WE COLLECT

We collect personal data only when you voluntarily provide it through our contact form. This may include:

  • Full name and organisation name
  • Official email address and country/region
  • Sector and platform of interest
  • Content of your enquiry message
  • IP address and submission timestamp (for security logging)

We do not use cookies for tracking, advertising or analytics. We do not collect data through any means other than the contact form.

3. HOW WE USE YOUR DATA

We use enquiry data solely to:

  • Respond to your enquiry through appropriate channels
  • Assess whether a business relationship is appropriate
  • Maintain security logs to protect our systems and personnel

We do not use your data for marketing, profiling or any automated decision-making.

4. LEGAL BASIS FOR PROCESSING

We process personal data on the basis of legitimate interests — specifically, the legitimate interest of reviewing and responding to business enquiries. Where required, we rely on consent provided through the act of submitting the contact form.

5. DATA SHARING

DEFENDLOGIC does not share, sell or transfer your personal data to third parties. Enquiry data is reviewed exclusively by authorised DEFENDLOGIC personnel. We do not use third-party CRM systems, marketing platforms or data brokers.

We may be required to disclose data to law enforcement or regulatory authorities if compelled by law.

6. DATA RETENTION

Enquiry data is retained for a maximum of 24 months from the date of submission, unless a business relationship requires longer retention or legal obligations apply. Security logs are retained for a maximum of 12 months.

7. YOUR RIGHTS

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request erasure of your data (subject to legal obligations)
  • Object to processing based on legitimate interests
  • Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, contact us at securelink@defendlogic.co.uk.

8. SECURITY

We take the security of personal data seriously. All data submitted through our contact form is transmitted over encrypted connections (HTTPS) and processed on infrastructure maintained in accordance with information security best practices. Access to enquiry data is restricted to authorised personnel only.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. The date at the top of this page reflects the most recent revision. Continued use of this website following any changes constitutes acceptance of the updated policy.